Privacy Policy

Last updated: August 2026

Welcome to use Fano: Group Voice Chat Room (the "Platform"). This software and service is provided by DrakoBox ("Fano", "I", or "we"). We are committed to protecting and respecting your privacy.

By accessing or using our website, services, applications, products, and content (collectively referred to as "Services"), you acknowledge that you have read this Privacy Policy ("Policy") and that you understand how we will collect, use, and process your personal information. If you do not agree with the overall or partial content of this policy, we recommend that you do not use our services.

If you have any questions about how we use your information, please contact us at nextudiogaming@gmail.com.

Types of information we collect

We may collect and use the following information about you:

• The information you provide to us: You provide us with information when you register for and use Fano, including your name, date of birth, gender, email address (when you register using email and password), phone number (when you register using a phone number), Google account information when you use Google Sign-In, profile photo, language preference, and other account information. This category also includes your public profile information, comments, messages, virtual items, and other user-generated content that you choose to upload or share on the platform.
• Audio & Voice Data (Microphone Access): As a real-time interactive voice platform, Fano accesses microphone permissions and processes real-time audio streams when users participate in voice rooms or voice chats. Audio data is used only to provide real-time communication features, maintain platform safety, and investigate reported violations. Fano does not record or permanently store users' voice communications unless required for safety investigations, legal compliance, or user-requested features.
• The information you provide through third-party authentication services: If you choose to sign in using supported third-party authentication services, such as Google Sign-In, we may receive limited account information provided by these services, such as account identifiers, email address, display name, and profile photo, depending on the permissions you authorize. Fano does not receive or store your passwords for third-party authentication services. Authentication providers only provide secure authentication information or account information permitted by you.
• The technical information we collect about you: When you use this platform, we will automatically collect certain information from you, including your IP Address, location-related data (as described below), device identifiers, and other identifiers used for account security, service operation, and application functionality, your in-app usage activity, including content you view and interact with on Fano, your mobile operator, time zone settings, mobile or device information (including your device model, screen resolution, operating system and platform, and information about your use of this platform), and information related to specific supported applications when required for certain features, such as checking whether a supported game is installed or active for game-related social features. Fano does not collect a complete list of applications installed on your device.
• Application Performance and Diagnostic Information: Fano may collect application performance information, including crash logs, diagnostic information, and technical data related to service stability. This information is used to identify technical issues, improve application performance, maintain service reliability, and enhance user experience.
• We collect information about your behavior: We also collect information about your use of the service, such as your comments on our platform or any other user generated content and content you generate and upload through our platform. In addition, we use your account information, such as phone number or account identifiers provided during registration, to associate your account activity across devices and provide consistent services. We collect participation scores ("likes," comments, repeat views) and related users based on your behavior. Finally, we collect preferences for joining and communicating.
• Location data: With your permission, Fano may collect location information provided by your device. Location information is used to provide location-related features and determine your approximate city or region. We only collect and transmit location information necessary for providing these features.
• Information from third parties: We may receive information from third-party service providers that support our services, such as authentication providers, payment providers, cloud service providers, and technical service providers.
• Messages: We collect and process (including reviewing and processing for safety, moderation, and service protection purposes) the information you provide through our service's messaging feature, including any personal information in the context of writing, sending, or receiving messages (i.e., content and information about message sending, receiving, and/or reading times and communication participants). Please note that messages sent to other users of our service will be accessed by other users, and we are not responsible for the way these users use or disclose messages.
• Metadata: When you upload content ("user content") to the platform, you will automatically upload certain metadata connected to the user content. Essentially, metadata describes other data and provides information about user content that is not always obvious to viewers. Content-related metadata can describe how, when, and by whom user content fragments were collected, as well as how the content was formatted. It also includes information such as your account name or user ID Number and other information to enable other users to trace the content of your user account. Metadata will also include other data that you choose to provide with the content, such as any tags used to tag content or comment keywords.
• Purchase gold coins / Virtual items: Your purchases will be processed directly by Apple App Store, Google Play Store, or other authorized official payment gateways. We do not collect, process, or store any sensitive financial or payment card information. We only retain transaction metadata (such as transaction ID, purchase time, amount, and items purchased) to process in-app credits and support your order history.
• Cookies and similar technologies: Cookies and similar technologies may be used on our websites or embedded web pages to maintain user sessions, improve user experience, and support certain functions. You can manage cookie preferences through your browser or device settings.
• Third-Party SDKs and Services: To deliver core voice, login, and purchase features, we integrate the following third-party SDKs: Tencent Real-Time Communication (TRTC / LiteAV) for voice rooms; and Google Play services for Sign-In and in-app purchases. Push notifications are delivered through our own servers. These SDKs may collect device, audio, or operational information strictly needed for their designated functions.
  • Tencent Real-Time Communication (TRTC / LiteAV): Used to provide real-time voice communication services. It may process audio streams, device information, and network information required for voice transmission and service stability.
  • Google Play services: Used for Google Sign-In authentication and Google Play in-app purchases. Fano does not receive or store your Google account password or payment card information.
• Device Permissions: Fano requests certain device permissions to provide specific features:
  • Microphone: Used for real-time voice rooms, voice communication, and related safety functions.
  • Camera: Used when you choose to take photos, upload profile images, or use supported camera features.
  • Photos and Media: Used when you choose to upload images or other user-generated content.
  • Location: Used with your permission to provide location-related features and determine approximate city or region information.
  • Contacts: Used only when you choose to use friend invitation features. Contact information is used only to help you find or invite friends and is not used for unrelated purposes.
  • Calendar: If enabled for specific features, calendar permission may be used to support reminder or event-related functions.
  • Notification Access: If enabled by the user through Android system settings, Fano may access notification information from selected applications to provide notification-related features. This access is optional and is only used when the user explicitly grants this permission. Fano does not access notification information without user authorization. This feature remains disabled unless the user manually enables notification access in Android system settings.
  • Usage Access: Used only for supported game-related features, such as detecting whether supported games are active and providing related social features. Fano does not use this permission to collect a complete application usage history.
  • Display Over Other Apps: Used for supported floating window features.
• Children's Privacy (COPPA & GDPR Compliance): Our Services are strictly limited to users aged 18 and older. We do not knowingly collect or solicit personal information from anyone under 18, in compliance with the Children's Online Privacy Protection Act (COPPA), GDPR, and applicable laws.

Analyze information

We use internal service monitoring and operational analysis methods to understand service performance, user activity trends, and platform stability. This information helps us improve our services, detect technical issues, maintain security, and enhance user experience.

How we use your information

We will use the information we collect about you in the following ways:

• Manage the platform (i.e., provide our services to you), conduct internal operations, including troubleshooting, data analysis, testing, research, statistics, and investigation (i.e., ensure the stability and security of the platform), and solicit your feedback;
• Allow you to participate in the interactive features of the platform, if you choose to do so;
• Personalize the content you receive and provide you with customized content that interests you;
• Improve and develop our platform and conduct product development;
• Provide services to you based on the country/region settings you have selected, such as content related to the country/region settings;
• Allow other users to identify you as a user of this service through the "Find User" function, allow you to search for other users on this platform and establish contact with them, and support the social function of the service;
• To provide you with your personal profile information to be sent to anyone you choose, and to enable you to participate in the platform and interact with other users;
• Allow other users to contact and interact with you through the game features of this platform;
• Provide your information to other users based on the privacy settings you have selected for the relevant information;
• Show you content that you like or interact with (through comments and/or views), content from your region, and content similar to the content of the users you follow;
• To ensure the normal operation of our messenger service; you can choose to delete any information related to this by using the cache clearing function in the platform settings;
• Help us discover abuse, fraud, and illegal activities on the platform;
• Notify you of any changes to our services;
• Communicate with you;
• To provide you with user support;
• Comply with applicable laws and regulatory requirements; and
• Implement our terms, conditions, and policies.

How do we share your information

We will share your information with the third parties indicated below:

• Cloud storage providers store the information you provide and use it for disaster recovery services, as well as for fulfilling any contracts we may have with you;
• Technical service providers that support application operation, security, infrastructure, and service stability.
• IT Service providers; and
• Our data center and hosting provider's servers.

We may also process or share your information for our internal operation, maintenance, optimization, and platform security purposes.

If required by law, we will share your information with law enforcement agencies, public authorities, or other organizations, or if such use is reasonably necessary to:

• Comply with legal obligations, procedures, or requirements;
• Implement our terms of service and other agreements, policies, and standards, including investigating any potential violations;
• Detect, prevent, or otherwise resolve security, fraud, or technical issues; or
• Protect the rights, property, or safety of us, our users, third parties, or the public, as required or permitted by law (including exchanging information with other companies and organizations to prevent fraud and reduce credit risk).

What can you do with your information

If you have already registered an account, you can access and update certain personal information you provide to us, log in to your online account, and use available features and functions.

If you do not wish to share your GPS location, you can disable the location information feature on your mobile device.

Account Deletion and Data Rights

You have the right to access, update, or delete your personal information at any time. You can delete your account and associated data directly within the App settings by navigating to Settings → Delete Account.

Alternatively, you may submit an account deletion request through our online form at https://www.faaaan.com/delete-account or contact us via email at nextudiogaming@gmail.com.

After a deletion request is submitted, there is a 30-day cooling-off period. You may log in again during those 30 days to reactivate the account. After 30 days, the account cannot be restored and your personal profile information, user-generated content, and historical data will be permanently purged or anonymized, except where retention is required by applicable legal obligations.

Your information security

We take measures to ensure that your information is processed securely and in compliance with this policy. Unfortunately, transmitting information over the Internet is not completely secure. Although we will make every effort to protect your information, such as through encryption, we cannot guarantee the complete security of the information you transmit through this platform.

We have appropriate technical and organizational measures to ensure that the security level is commensurate with the risks to your and other users' rights and freedoms. We maintain these measures and will make modifications from time to time to enhance overall security.

When you use third-party authentication services such as Google Sign-In, Fano does not receive or store your authentication passwords. Authentication providers only share information authorized by you through secure authentication mechanisms. If you register with a phone number, you are the only user who can view your phone number on the platform.

Please note that public content you post on the platform may be visible to anyone, unless you choose "friends" or "private" settings where applicable.

How long do we keep your information

We use the following criteria to determine the duration for which we will retain your information:

• Our contractual obligations and rights related to the information involved;
• The legal obligation to retain data for a certain period as stipulated by applicable laws and regulations;
• Applicable legal statute of limitations for litigation;
• Our legitimate business objectives; and
• Disputes or potential disputes.

After you terminate your use of our services, we will store your information in an aggregated and anonymized form. Despite the above provisions, we may retain any reasonably necessary personal information to fulfill our legal obligations, resolve disputes, and enforce our agreements.

Adult Users Only (18+)

Our Services are intended exclusively for adult users who are at least 18 years of age (or the legal age of majority in your jurisdiction). We do not knowingly collect, solicit, or process personal information from anyone under the age of 18.

If you are under 18 years old, please do not attempt to register for an account or use our Services. If we become aware that we have collected personal data from an individual under 18 years of age without verification of legal age, we will take prompt steps to delete that information and terminate the associated account. If you believe we might have any information from or about a person under 18, please contact us immediately at nextudiogaming@gmail.com.

Changes

We usually notify users of any significant changes to this policy through notifications on our platform. However, you should regularly review this policy to check for updates. We will update the "Last updated" date at the top of this policy, which reflects its effective date. Your continued access or use of the service after the updated policy date indicates your acceptance of the updated policy.

Where do we store your personal information

When you provide personal information to us through the platform, this information will be stored on secure cloud servers. We will take appropriate measures to ensure that your personal information is protected and secure when stored on cloud servers.

Contact Us

Questions, opinions, and requests regarding this policy should be sent to:

• Developer / Publisher: DrakoBox
• Legal Owner: HAZIZUL HADI
• Address: PANCURAN BANGKO 000/000 PANCURAN BANGKO KELILING DANAU KERINCI
• Email Address: nextudiogaming@gmail.com
• Attention: Privacy Policy